Made from only the highest quality, VELOURS CHEVEUX extensions are 100% Remy human hair.

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Hair Care & Maintenance

Hair Care and Maintenance for Bundles

Washing

We recommend washing your bundles prior to install, but it is not necessary. For best results, we recommend using a sulfate-free shampoo and hydrating conditioner. As always, remain gentle with your extensions; avoid harsh scrubbing when you are washing.

Styling With Heat

VELOURS CHEVEUX Textures are 100% Brazilian Virgin hair so you can use heat on them when styling. But keep in mind, just like your natural hair, extensions are susceptible to heat damage. Using a heat protectant spray prior to heat application and using a low heat setting can help prevent damage to your extensions and prolong their lifespan. We recommend using heat no higher than 360 degrees on your VELOURS CHEVEUX hair.

Coloring

Because Textures are 100% virgin, unprocessed hair from a single donor, you can lighten this hair to your desired color. We recommend having a professional stylist color your hair to keep the integrity of the hair.

In order to keep your VELOURS CHEVEUX Hair looking fresh and silky, proper hair care is ESSENTIAL. The VELOURS CHEVEUX team has worked hard to ensure your extensions are the highest quality possible so you can look and feel your best. However, prolonging your VELOURS CHEVEUX hair extensions’ lifespan is up to you!

Our extensions are ethically sourced and made with 100% real Remy human hair, so you should treat them with even more delicate care than you do your own. To make this high quality hair last as long as possible, we have composed a fool-proof haircare guide below that will answer all of your questions.

Brushing

Brushing your extensions can prevent shedding and help ensure that your hair stays smooth and tangle-free, if done properly. To prevent breakage and prolong the lifespan of your hair, here’s a few brushing tips:

Brush your VELOURS CHEVEUX hair when dry, as wet hair is more prone to breakage.
Start at the ends and gradually make your way up to the top. Gently comb through any knots before moving up the length of the section. Harsh tugging will damage the structural integrity of the clips, as well as the hair itself
Be extra gentle when brushing your extensions while they are clipped in, especially around the top of the wefts, as you don’t want to pull at the clips.
Regularly brush your VELOURS CHEVEUX hair after use.

Washing

Since hair extensions are not moisturized through a natural hydration source like your real hair, excessive washing can cause dryness. Generally, the less you wash your extensions, the longer they will last. However, when you feel it is necessary, you may wash your extensions. For best results, we recommend using a sulfate-free shampoo and hydrating conditioner. As always, remain gentle with your extensions; avoid harsh scrubbing when you are washing. After washing, hang your extensions to air dry. NEVER rub them with a towel, and remember to avoid brushing while wet!

Styling With Heat

VELOURS CHEVEUX extensions are made with 100% human hair, so you can use heat on them when styling. But keep in mind, just like your natural hair, extensions are susceptible to heat damage. Using a heat protectant spray prior to heat application and using a low heat setting can help prevent damage to your extensions and prolong their lifespan. We recommend using heat no higher than 360 degrees on your VELOURS CHEVEUX hair.

Coloring

Because VELOURS CHEVEUX hair offers many color options for your hair, we recommend avoiding coloring your extensions. Doing so can reduce the quality of your hair texture. If you do dye your hair extensions, we strongly advise against lightening your hair extensions, as bleaching agents will cause severe damage. For any kind of color treatment, always do a test strand first and remember that extensions will absorb color faster than regular hair.

Product Use

Another important aspect of hair aftercare is using the right products. Heavy hair products, such as hair sprays and hair gels, contain chemicals that will dry hair extensions, so try to stay away from them. We encourage the use of gentle, all natural products on your extensions- specifically products without sulfates or parabens. Since your extensions don’t receive oils from your scalp, we recommend an occasional moisturizing mask to fight dryness and maintain a shiny and healthy look.

Storage

After you complete proper hair aftercare, your extensions need to be stored with equal consideration. Proper storage is crucial to keeping your hair silky smooth. When your VELOURS CHEVEUX hair is not in use, be sure to snap all clips shut before storing. Ideally, you would wrap, or hang, the wefts in a silk bag or storage case. Your extensions should be completely dry and tucked away from direct sunlight in a cool, dry place.

Thing To Stay Away From

Vigorous brushing or washing
Bleaching or lightening products
Saltwater or chlorinated water
Excessive UV rays
Showering with hair extensions in
Applying heat higher than 360 F
Heavy and or sticky hair products

Shipping & Returns

Clip-Ins Standard Shipping | 3-5 Business Days

Textures Processing | 5-7 days & Standard Shipping | 3-5 Business Days

United States - FREE
Canada - $15
EU/Mexico - $45

What is your return/exchange policy?

All Sales Final on texture bundles frontals and closures:

Deep Wave
Body Wave
Straight
If you need to return or exchange your extensions, you have 30 days to return your product for a 100% refund. Just send back the wefts in the original, unopened packaging along with the test weft provided. We do not accept returns that indicate any tampering with the hair or packaging. This excludes texture bundles listed below.

When will my order be shipped? Our standard processing time for orders is 3 to 5 business days. Overnight Shipping orders are processed within the same business day if the order is placed by 9:00 AM EST.

Contact

Email:Info@velourscheveux.com

Return Address:

Free U.S. Shipping on orders over $300

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